Wimba Classroom (Blackboard Collaborate)

What training is available for those desiring to teach with Wimba Classroom?

Online support document and links to tutorials are available at http://www.niu.edu/blackboard/communicate/classroom.shtml. Hands-on training workshops are offered throughout the year by the Faculty Development and Instructional Design Center. The current listing of upcoming Faculty Development workshops is available at http://www.niu.edu/facdev/programs/fscurrent.shtml

What are the minimum technical requirements for students and presenters using Wimba Classroom?

Participant Requirements:

• Windows 2000+, Mac OSX 10.2+ or Linux*
• 128 MB RAM (256 MB recommended)
• Internet Explorer 5.0+, Netscape 7.0+, Mozilla 1.0+, Safari 1.1+
  (Browser must be Java and JavaScript enabled)
• Internet access at 56k or above (Broadband strongly recommended)

Presenter Requirements:

• Windows 2000+, Mac OSX 10.2 or Linux*
• 256 MB RAM (higher recommended)
• Internet Explore 5.0+, Netscape 7.0+, Mozilla 1.0+, Safari 1.1+
  (Browser must be Java and JavaScript enabled)
• Internet access at 56k or above (Broadband strongly recommended)

* Mac OS9 and Linux have limited features and functionality.

What if I experience technical difficulties? Who can I contact for support?

Wimba offers 24/7 support for both students and faculty. For support, contact Wimba using any of the following:

phone: 877.382.4978
online knowledgebase: http://support.blackboardcollaborate.com
submit a trouble ticket: http://support.blackboardcollaborate.com/ics/support/mylogin.asp

How do I request access to Wimba Classroom and where can I find more details?

For more details and to request access to Wimba Classroom, visit http://www.niu.edu/blackboard/communicate/classroom.shtml

< back to Blackboard FAQ index

Last Updated: 5/5/2011